At Daniela Valera Shop, each of our policies is carefully designed to guarantee the best customer service and experience.
Order Processing
• All orders are processed within 2 to 5 business days after payment.
• Personalized products may require more time.
• Once processed, an order cannot be modified or canceled.
Domestic Shipping (USA)
• We ship via USPS.
• You will receive tracking information via email.
• Estimated delivery: 3 to 7 business days.
Customer Responsibilities
• Provide the correct address.
• Check the tracking information.
• Contact USPS if there are any problems.
Incorrect Addresses
If the package is returned, the customer will be responsible for the cost of reshipping.
Delivered Packages
We are not responsible for packages marked as delivered.
Delays
We are not responsible for delays caused by USPS, shipping, weather, or peak seasons.
International Shipping
• Shipping costs calculated at checkout.
• The customer pays any applicable taxes or duties.